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Monday, 18 June 2012 - Exclusive: Online bank-theft software grows more sophisticated |
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      Edition: U.S. Africa Arabic Argentina Brazil Canada China France Germany India Italy Japan Latin America Mexico Russia Spain United Kingdom Home Business Business Home Economy Technology Media Small Business Legal Deals Earnings Social Pulse Business Video The Freeland File Markets Markets Home U.S. Markets European Markets Asian Markets Global Market Data Indices M&A Stocks Bonds Currencies Commodities Futures Funds peHUB World World Home U.S. Brazil China Euro Zone Japan Mexico Russia India Insight World Video Reuters Investigates Decoder Politics Politics Home Election 2012 Campaign Polling Tales from the Trail Political Punchlines Supreme Court Politics Video Tech Technology Home MediaFile Science Tech Video Tech Tonic Social Pulse Opinion Opinion Home Chrystia Freeland John Lloyd Felix Salmon Jack Shafer David Rohde Bernd Debusmann Nader Mousavizadeh Lucy P. 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Sun, Jun 17 2012 Saudi royals mourn the death of Crown Prince Sun, Jun 17 2012 Exclusive: Online bank-theft software grows more sophisticated Tweet Share this Email Print Related News LinkedIn works with FBI on password theft Thu, Jun 7 2012 LinkedIn suffers data breach Wed, Jun 6 2012 Analysis & Opinion Investors fussing too much over Greek election Modest U.S. growth prospects riddled with risks: bank economists Related Topics Tech » By Joseph Menn SAN FRANCISCO | Mon Jun 18, 2012 4:18am EDT SAN FRANCISCO (Reuters) - Two of the most pervasive and dangerous types of software for stealing money from bank accounts have been improved and can now transfer money out automatically, without a hacker's supervision, researchers said. The latest variants of the widespread SpyEye and Zeus programs have already stolen as much as 13,000 euros ($16,487) at a time from a single account and are in the early stages of deployment, according to investigators at Trend Micro Inc, a Japan-based security company that has many banks as customers. Trend Micro Vice President Tom Kellerman told Reuters that his company's researchers had seen the new attacks on a dozen financial institutions in Germany, the United Kingdom and Italy. That is troubling because European banks generally have greater technology defenses than those in the United States, and Kellerman said it is "inevitable" that the variants will cross the Atlantic. The new code has the potential to dramatically escalate the amount being stolen from accounts and a years-old arms race between the banks and criminal groups that are often based in Eastern Europe. "This has tremendous implications," especially as Americans move toward banking by phone, said Kellerman. "This attack toolkit ushers in a new era of bank heists." Like other security companies, Trend Micro profits by selling software and services to institutions and consumers worried about online spying and account takeovers. Though written and controlled by different groups, SpyEye and Zeus share the ability to be installed on computers that visit malicious websites or legitimate pages that have been compromised by hackers. Both programs are sold in the burgeoning underground hacking economy, where they can be customized or improved with additional modules like those just discovered. The programs already have used a technique called "web injection" to generate new entry fields when victims log on to any number of banks or other sensitive websites. Instead of seeing a bank ask for an account number and password, for example, a victimized user sees requests for both of those and an ATM card number. Everything typed in then gets whisked off to the hacker, who later signs in and transfers money to an accomplice's account. Those transfers can be time-consuming, and the hacker has to think about how much can be sent out at once without drawing attention. Multiple, smaller transfers are preferable but take more time. For the past year or more, some variants have also captured one-time passwords sent from the banks by text messages to client cell phones as an added security measure. But in those cases, a hacker had to be online within 30 or 60 seconds in order to use the one-time password. The new software allows the criminal to siphon money out while he sleeps. It could significantly increase the number of hacked accounts and the speed with which they are drained. Brett Stone-Gross, a senior security researcher with Dell Inc unit Dell SecureWorks, said thieves "will be able to extract more money" with automation. But he also said the landscape might not be transformed by the development, because the main limiting factor for crime groups is the number of accomplices, known as money mules, that they can hire to accept transfers from victim accounts. Automation will not lessen the need for mules, Stone-Gross said. BASED IN EASTERN EUROPE Trend Micro spoke online with sellers of the automated transfer modules who were based in Russia, Ukraine and Romania, where arrests and prosecutions are rare. Kellerman said the new software costs between $300 and $4,000 on top of the basic thieving tools, with customized jobs costing still more. So far, the company has seen it run only on top of Microsoft Corp's Windows operating system, which is by far the most common for personal computers. Banks generally make individuals whole for such losses if they are detected quickly. But recent versions of SpyEye and Zeus can present fake account balances to individual bank customers, so they might not realize their savings are being drained until too late. Kellerman recommended that banks move more toward "out-of-band" authentication, such as direct phone calls to confirm online transfers. In the United States, financial regulators last June also called for such checks and urged banks to explore newer technologies to combat Internet fraudsters. (Reporting by Joseph Menn in San Francisco; Editing by Gary Hill) Tech Related Quotes and News Company Price Related News Tweet this Link this Share this Digg this Email Reprints   We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/ Comments (0) Be the first to comment on reuters.com. Add yours using the box above.   Edition: U.S. Africa Arabic Argentina Brazil Canada China France Germany India Italy Japan Latin America Mexico Russia Spain United Kingdom Back to top Reuters.com Business Markets World Politics Technology Opinion Money Pictures Videos Site Index Legal Bankruptcy Law California Legal New York Legal Securities Law Support & Contact Support Corrections Connect with Reuters Twitter   Facebook   LinkedIn   RSS   Podcast   Newsletters   Mobile About Privacy Policy Terms of Use AdChoices Copyright Our Flagship financial information platform incorporating Reuters Insider An ultra-low latency infrastructure for electronic trading and data distribution A connected approach to governance, risk and compliance Our next generation legal research platform Our global tax workstation Thomsonreuters.com About Thomson Reuters Investor Relations Careers Contact Us   Thomson Reuters is the world's largest international multimedia news agency, providing investing news, world news, business news, technology news, headline news, small business news, news alerts, personal finance, stock market, and mutual funds information available on Reuters.com, video, mobile, and interactive television platforms. Thomson Reuters journalists are subject to an Editorial Handbook which requires fair presentation and disclosure of relevant interests. NYSE and AMEX quotes delayed by at least 20 minutes. Nasdaq delayed by at least 15 minutes. For a complete list of exchanges and delays, please click here.

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