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See the best of Reuters photography. See more | Photo caption A Klingon Christmas Charles Dickens' classic tale is being adapted and translated into Klingon. Slideshow Land of the Maya Mayan culture thrived between A.D. 250 and 800. Slideshow Sponsored Links Wells Fargo Web site troubles persist, U.S. OCC issues cyber alert Tweet Share this Email Print Related News Wells Fargo suffers Web disruption, blames high traffic Wed, Dec 19 2012 Banks fend off attacks designed to disrupt online banking access Fri, Dec 14 2012 Selling flak jackets in the cyberwars Thu, Dec 13 2012 Recent maneuvers suggest BofA-MBIA pact likely: analysts Wed, Dec 12 2012 JPMorgan No. 1 in customer survey, rivals fall back Tue, Dec 11 2012 Analysis & Opinion UBS felony plea in Libor deal ushers in tougher enforcement era The SEC rounds up munilandâ€™s bad guys Related Topics Tech » Cyber Crime » The logo for Wells Fargo bank is pictured in downtown Los Angeles, California July 17, 2012. Credit: Reuters/Fred Prouser By Rick Rothacker Mon Dec 24, 2012 6:33am EST (Reuters) - Wells Fargo & Co customers on Friday had trouble accessing the bank's Web site for a fourth day, as a federal regulator reiterated the need for banks to have systems in place to ward off cyber attacks. A spokeswoman for the No. 4 U.S. bank by assets said some customers may have intermittent access to their online banking, although the high volume of traffic that has flooded the site has declined. "Our technical teams have been working around the clock to ensure our Web site is accessible to our customers," bank spokeswoman Bridget Braxton said. The bank has been posting apologies on its Twitter account. Since September, a hacker activist group called the Izz ad-Din al-Qassam Cyber Fighters has said it was targeting major banks with so-called denial of service cyber attacks. These attacks can disrupt service by deluging Web sites with high traffic. On Tuesday, the group said in an Internet posting that it would target the "5 major US banks." In a similar posting last week, it forecast attacks against banks that included PNC Financial Services Group Inc and U.S. Bancorp, which reported some disruptions. A PNC spokesman on Friday said the bank's systems were operating normally. Spokespersons for Bank of America Corp, JPMorgan Chase & Co and U.S. Bancorp declined to comment. Citigroup Inc could not be immediately reached. In its alert on Friday, the U.S. Office of the Comptroller of the Currency, which regulates national banks and thrifts, said groups launching denial of service attacks had varying motives, from gaining public attention to diverting the attention of banks while launching simultaneous attacks to commit fraud or steal proprietary information. "Banks need to have a heightened sense of awareness regarding these attacks and employ appropriate resources to identify and mitigate the associated risks," the alert said. Banks should have sufficient staffing during attacks, work with third-party providers and share information with other banks, the OCC said. Of five major banks, Wells Fargo on Friday had spurred the most complaints from users about access problems, according to the Web site SiteDown.co, which tracks customer reports. It listed 576 "downtime reports" in the past 24 hours. Wells Fargo says it has 21 million active online banking customers. (Reporting By Rick Rothacker in Charlotte, N.C.; Editing by Gerald E. McCormick) Tech Cyber Crime Related Quotes and News Company Price Related News Tweet this Link this Share this Digg this Email Reprints We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. 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