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Sponsored Links Huawei security chief says embracing its hacker critics Tweet Share this Email Print Related News Ericsson seeks more cost cuts as slowdown bites Fri, Oct 26 2012 China's Huawei vows to become more transparent Wed, Oct 24 2012 Canada blocks $5.2 billion Petronas bid for Progress Energy Sat, Oct 20 2012 White House-ordered review found no evidence of Huawei spying: sources Thu, Oct 18 2012 Exclusive: White House review finds no evidence of spying by Huawei - sources Wed, Oct 17 2012 Analysis & Opinion China bashing: A U.S. political tradition Chinaâ€™s telco suppliers canâ€™t escape spying row Related Topics Tech » Sandy in photos The aftermath of Sandy showcased in a series of large format pictures. Full Article A man walks past a Huawei company logo outside the entrance of a Huawei office in Wuhan, Hubei province October 9, 2012. Credit: Reuters/Stringer By Jeremy Wagstaff and Lee Chyen Yee NEW DELHI/HONG KONG | Wed Oct 31, 2012 4:31am EDT NEW DELHI/HONG KONG (Reuters) - Under-fire Chinese telecoms equipment vendor Huawei Technologies Co Ltd is reaching out to one of its sternest critics: a hacker who accused it of making shoddy products. John Suffolk, the company's global cybersecurity chief, told Reuters at a cybersecurity conference in New Delhi that he was sending a team of engineers to talk to German security researcher Felix Lindner, who has exposed vulnerabilities in the company's routers, from its $100 home Internet devices to multi-million dollar equipment run by telecommunications companies. "We've very much taken on board Felix's views and you'll see over the coming period we've got a whole host of significant operations to deal with these issues," he said. The move is a departure of sorts for Huawei, which has been battling critics on several fronts. It was last year blocked from bidding for a multi-billion dollar national broadband network contract in Australia over cyber-security fears. A U.S. congressional committee recommended Washington to similarly bar Huawei and its Chinese rival ZTE Corp from being allowed to sell equipment to U.S. carriers. INSPECTING HUAWEI'S CODE Huawei has denied inserting deliberate backdoors in its products to allow for spying, and has invited governments to inspect its code. In Britain, it set up a center to test out whether its products can withstand security threats, and has offered to set up something similar in both the United States and Australia. But it has so far been reluctant to engage security researchers and hackers who challenge the company, something that Suffolk said was now changing, in part because of Lindner's allegations. Suffolk, who was the British government's chief information officer before joining the Chinese company, said the team's trip to Germany had been slowed by visa issues, but would go ahead soon. Lindner told Reuters after a presentation at a hacker conference in Kuala Lumpur earlier this month that, while he could not be sure there were no deliberate backdoors in the software, there was no evidence in the devices that he tested. The problem, he said, was that the software was poorly written and left the equipment vulnerable to hackers. Lindner's views fitted with a White House investigation that found no clear proof that Huawei was spying for the Chinese government, sources told Reuters earlier this month. SYSTEMIC CHANGE Suffolk said that Huawei had not sent anyone to attend an earlier presentation by Lindner in July but had done so for the Kuala Lumpur conference. Their presence, he said, was not to dissuade Lindner from speaking but to see if he was revealing new information. "We like these comments, although sometimes you think to yourself that's a bit of a slap in the face," Suffolk said. "But sometimes you need a bit of a slap in the face to step back, not be emotive in your response, and say what do I systematically need to change so over time any these issues begin to reduce?" The move to engage Lindner, Suffolk said, was part of a broader shift in Huawei's approach that he had led since joining the company in 2011. He numbered among the changes making it easier for other security researchers to contact Huawei with vulnerabilities they have found. But his long-term goal, he said, was to change procedures to make all products more robust. "I can fix the Felix issue in a few lines of code," he said. "But I'm interested in systemic change within Huawei." Huawei's efforts to crack the lucrative U.S. market have been hurt by years of suspicion from U.S. lawmakers, who say the Shenzhen-based company, started by CEO Ren Zhengfei, a former Chinese military officer, has links with the Chinese government. After an 11-month investigation, the U.S. House of Representatives' Intelligence Committee released a 52-page report urging U.S. firm to stop doing business with Huawei and its smaller rival ZTE due to potential influences from the Chinese government, which could pose security threats. (Editing by Alex Richardson) Tech Related Quotes and News Company Price Related News Tweet this Link this Share this Digg this Email Reprints We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/ Comments (0) Be the first to comment on reuters.com. Add yours using the box above. 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