InfoAnda - Wired ... but frustrated

Pakistanis angry over detentions in Times Sq. case
Monday, May 24, 2010
ISLAMABAD – Relatives of three men detained by Pakistan for alleged links to the suspect in the attempted Times Square bombing say the men are innocent.
They

Taiwan denies boycotting Australian film festival
Thursday, August 6, 2009

AFP - Thursday, August 6TAIPEI (AFP) - - Taiwan's Beijing-friendly government on Wednesday denied boycotting an Australian film festival amid a row over the e

Merkel's support dips, regional ally resigns International
Thursday, September 3, 2009

By Sarah Marsh and Noah Barkin

BERLIN (Reuters) - Chancellor Angela Merkel suffered a double blow on Thursday as a senior party ally in east German

Minister seeks closure of anti-Berlusconi websites
Wednesday, December 16, 2009
ROME (AFP) - – The Italian government moved Tuesday to close down Internet sites encouraging further violence against Prime Minister Silvio Berlusconi, who

Asian markets mixed after Wall Street rally
Wednesday, March 18, 2009

By ELAINE KURTENBACH,AP Business Writer AP - Wednesday, March 18SHANGHAI - Asia's stock market rally seemed to be running out of steam Wednesday, despite an

Hollywood faces new piracy threat | 22 June 2010
Filming in Hollywood slumps as recession bites | 16 January 2010
Bomb discovered along Spokane MLK parade route | 19 January 2011

Chicago's Oldest Opera Singer Getting Big 105th Birthday Bash | 28 January 2010

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Navigation Primary Navigation Home Singapore Asia Pacific World Business Entertainment Sports Technology Top Stories Most Popular Secondary Navigation Search Search: Wired ... but frustrated AFP - 2 hours 50 minutes ago WASHINGTON (AFP) - - Need help setting up that home computer or Internet connection? Frustrated by that new cell phone? You're not alone. A survey released on Sunday found that nearly half of Americans need help from others booting up their new devices, and an even larger percentage need outside assistance when they encounter technical problems. "A new gadget or service can become popular well before the technology itself is understood by the average user," said Sydney Jones, co-author of the report by the Pew Research Center's Internet and American Life Project. "Naturally, some users catch on to new technology more quickly than others, and those who have more trouble grasping the technology are left confused, discouraged, and reliant on help from others when their technology fails." Forty-eight percent of the 2,054 adults surveyed by the Pew Center said they usually need help from others to set up new devices or services such as home computers, cell phones or Internet connections and to show them how they work. When encountering technical problems, 28 percent said that they fixed the problems themselves, with men (39 percent) more likely than women (22 percent) to go it alone. But most people need assistance. Thirty-eight percent said they contacted user support for help, 15 percent said they fixed the problem with help from friends or family and two percent said they found help online. Fifteen percent just gave up, unable to fix their devices at all. As to the frequency of the problems, 44 percent of those with home Internet access said their connection failed to work properly at some time in the past year. Thirty-nine percent of those with desktop or laptop computers said their machines did not work properly at some time in the previous 12 months. Twenty-nine percent of cell phone users said their device failed at some time in the past year and 15 percent of those with an iPod or MP3 player said their devices did not work properly at some time in the past 12 months. As for the most recent failure, 46 percent said it was their home Internet connection, 28 percent said it was their computer, 21 percent said it was their cell phone and three percent said it was their iPod or other MP3 player. Cell phones were the device least likely to be fixed, the survey found, with 23 percent of those with broken cell phones saying they were unable to get them working again. Nineteen percent of those with broken computers reported not being able to fix them, while just seven percent of those with Internet connection problems said they were unable to reconnect to the Web. Forty-eight percent of those surveyed said they felt discouraged with the amount of effort needed to fix the problem and 40 percent felt confused by the information that they were getting. "Struggles with modern gadgetry mean less engagement with the services they enable," said John Horrigan, associate director at the Pew Internet Project and co-author of the report. "Time spent dealing with set-up or outages means less time using modern communication services to connect with friends or find information that might help people be more productive." The survey was conducted between October 24 and November 2 with a margin of error of plus or minus 2.4 percent. Email Story IM Story Printable View Blog This Recommend this article Average (0 votes) Sign in to recommend this article » Most Recommended Stories » Related Articles: Internet Portals & Search Engines Wired ... but frustratedAFP - 2 hours 50 minutes ago World asked to help craft online charter for religious harmonyAFP - Saturday, November 15 Google giving voice to iPhone Internet searchAFP - Saturday, November 15 Tech sector facing most job cuts since 2003: reportAFP - Saturday, November 15 Related Articles: Technology Wired ... but frustratedAFP - 2 hours 50 minutes ago US media ramps up to cover new White HouseAFP - Monday, November 17 In shift, Microsoft sells software onlineAFP - Saturday, November 15 World asked to help craft online charter for religious harmonyAFP - Saturday, November 15 Google giving voice to iPhone Internet searchAFP - Saturday, November 15 Enlarge Photo The keyboard of a computer. Need help setting up that home computer or Internet connection? Frustrated by that new cell phone? You're not alone. A survey released on Sunday found that nearly half of Americans need help from others booting up their new devices, and an even larger percentage need outside assistance when they encounter technical problems. Related Photos Slideshow Full Photo Coverage: Internet Portals & Search Engines Related Full Coverage Internet Portals & Search Engines Latest development in the online world All Full Coverage Most Popular – Technology Viewed US space-funeral company plans to launch lunar cemetery Obama thinking big, despite crisis Earth would be heading to a freeze without CO2 emissions Prince Charles wants to speak out as king: biographer Democrats face White House opposition to new economic plan View Complete List » Search: Home Singapore Asia Pacific World Business Entertainment Sports Technology Top Stories Most Popular

Other News on Sunday, 16 November 2008
Iraq's Cabinet approves security pact with US
Congo rebel says he supports U.N. peace process | International |
Four Palestinians killed in Israeli air strike
Iraq struggles to sweep Saddam's landmine legacy | International |
Security for any Afghan Taliban talks, Karzai says | International |
Pakistan to re-open Khyber to supply Western forces | International |
India Hindu suspect questioned over second blast | International |
Somali govt says weakened by Islamist onslaught | International |
Ousted PM Thaksin divorces: spokesman | International |
Taiwan mulling shopping scheme to boost consumption: report
Israeli airstrike kills 4 Gaza militants
Indonesia lifts tsunami warning after Sulawesi quake | International |
Wired ... but frustrated
Iraq's government approves security pact with US
Endeavour docks with space station
US media ramps up to cover new White House
Israel PM accuses Hamas of 'shattering' Gaza truce
Israel urges greater force vs Iran nuclear work | International |
Analysis: Some Israelis want tough love from Obama
Iraqi cabinet approves US pact amid bloodshed
Russian liberals launch pro-Kremlin party | International |
New dovish faction shaping up in Israel
Sudan says Darfur clash did not breach ceasefire | International |
Iraqi government starts paying Sunni fighters
Jewish settlers given 72 hours to leave Hebron house
Palm oil prices to plunge due to oversupply, lower demand: report
Obama vows to exit Iraq and rebuild US 'moral stature'
Pakistani rupee seen stabilising after IMF agreement
Obama vows to shut down Guantanamo Bay camp
NZ services sector perks up in Oct-survey
S.Korea Oct dept store sales flat on yr
India in strong economic shape, corporate leaders say
Iraqi cabinet approves US military pact
James Bond rules worldwide box office | Entertainment |
OPEC head: oil production cuts unlikely this month
Vietnam walks tightrope between inflation and downturn
`Twilight' time: Vamp tale seeks blockbuster bite
Olmert calls for world to stop Iran nuclear bomb
Voting begins in Indian Kashmir under tight security | International |
Indonesia quake kills at least 2, tears down houses | International |
Afghan Taliban prepare response to Karzai safety vow | International |
Astronauts open hatch between space shuttle and ISS
Pop opera hunks Il Divo top British charts
Suspected ETA military chief arrested in France | International |
Huge gaps in 'good health' lifespan across Europe: study
Storm churns towards south Vietnam | International |
Japan firm recalls 8 million bottles of U.S. mineral water | International |
Israel urges greater force vs Iran nuclear work | International |
China may legalise unofficial banks: report
Russian liberals launch pro-Kremlin party | International |
Many concerns left unanswered after weekend summit
China's oil demand falls sharply amid global crisis: top producer
S.Korea T-bonds surge on hopes for c.bank support
Music Mogul offers virtual world to musicians, fans | Technology |
World markets sceptical about G20 action plan
APEC leaders expected to adopt measures to contain turmoil
Oil prices fall in Asia
NZ dollar recovers from 3-week lows; bonds firm
Tourist arrivals plummet in Thailand amid credit crunch
Hollywood out of step with American morals: poll | Entertainment |
Two China airlines to get govt aid: state media
Japan slides into recession, 1st time since 2001
Aaron Eckhart leading action movie for first time | Entertainment |
Australia pins high hopes on its most costly movie | Entertainment |
Greece at new risk of being pushed off euro
Bodies of missing Tenn. mom, Jo Ann Bain, and daughter found
Female Breasts Are Bigger Than Ever
AMD Trinity Accelerated Processing Units Now in Volume Production
The Avengers (2012 film), made the second biggest opening- and single-day gross of all-time
AMD to Start Production of piledriver
Ivy Bridge Quad-Core, Four-Thread Desktop CPUs
Islamists Protest Lady Gaga's Concert in Indonesia
Japan Successfully Broadcasts an 8K Signal Over the Air
ECB boosts loans to 1 trillion Euro to stop credit crunch
Egypt : Mohammed Morsi won with 52 percent
What do you call 100,000 Frenchmen with their hands up
AMD Launches AMD Embedded R-Series APU Platform
Fed Should not Ignore Emerging Market Crisis
Fed casts shadow over India, emerging markets
Why are Chinese tourists so rude? A few insights

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