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Credit: Reuters/Truth Leem BOSTON | Fri Oct 7, 2011 10:08am EDT BOSTON (Reuters Life!) - Social media is legendary for its transparency and speed, but that also means that your mistakes can be wildly visible. Being upfront is a good way to start recovering, says Harvard Business Review. The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org (http:////www.hbr.org). Any opinions expressed are not endorsed by Reuters. "One of the key benefits of social media is that your messages can reach more people faster. But this also means that your mistakes can too. Whether you accidentally tweet an insensitive message or a customer posts a disparaging video about your product, don't panic. The key is to leverage the misstep to your advantage. The same medium that made your mistake wildly visible can help broadcast your apology. Don't attempt to manipulate the truth. Be up-front about the mistake and apologize. When everyone can see what you're doing, you need to act with transparency, honesty, and credibility." - Today's management tip was adapted from "The Simple Way to Avoid Social Media Failures" by Jeff Stibel. (For the full post, see: here) Technology Small Business Lifestyle Tweet this Link this Share this Digg this Email Reprints We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/ Comments (0) Be the first to comment on reuters.com. Add yours using the box above. Social Stream (What's this?) 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