InfoAnda - RIM shares shed 5 percent after apps offer |

Pakistanis angry over detentions in Times Sq. case
Monday, May 24, 2010
ISLAMABAD – Relatives of three men detained by Pakistan for alleged links to the suspect in the attempted Times Square bombing say the men are innocent.
They

Taiwan denies boycotting Australian film festival
Thursday, August 6, 2009

AFP - Thursday, August 6TAIPEI (AFP) - - Taiwan's Beijing-friendly government on Wednesday denied boycotting an Australian film festival amid a row over the e

Merkel's support dips, regional ally resigns International
Thursday, September 3, 2009

By Sarah Marsh and Noah Barkin

BERLIN (Reuters) - Chancellor Angela Merkel suffered a double blow on Thursday as a senior party ally in east German

Minister seeks closure of anti-Berlusconi websites
Wednesday, December 16, 2009
ROME (AFP) - – The Italian government moved Tuesday to close down Internet sites encouraging further violence against Prime Minister Silvio Berlusconi, who

Asian markets mixed after Wall Street rally
Wednesday, March 18, 2009

By ELAINE KURTENBACH,AP Business Writer AP - Wednesday, March 18SHANGHAI - Asia's stock market rally seemed to be running out of steam Wednesday, despite an

Rock and roll icon Chuck Berry collapses on stage | 3 January 2011
28 whales euthanized after New Zealand stranding | 16 February 2010
Suicide bomber kills 22 in attack on Iraqi cafe | 30 October 2010

TV: Israel proposing 10-month settlement freeze | 24 November 2009

Forum Views () Forum Replies ()

Read more with google mobile : RIM shares shed 5 percent after apps offer |

Edition: U.S. Africa Arabic Argentina Brazil Canada China France Germany India Italy Japan Latin America Mexico Russia Spain United Kingdom Home Business Business Home Economy Technology Media Small Business Green Business Legal Deals Earnings Summits Business Video Markets Markets Home U.S. Markets European Markets Asian Markets Global Market Data Indices M&A Stocks Bonds Currencies Commodities Futures Funds peHUB World World Home U.S. Brazil China Euro Zone Japan Mexico Russia Afghan Journal Africa Journal India Insight Global News Journal Pakistan: Now or Never? World Video Politics Politics Home Front Row Washington Politics Video Technology Technology Home MediaFile Science Tech Video Opinion Opinion Home Chrystia Freeland Felix Salmon Jack Shafer Breakingviews David Rohde Bernd Debusmann Gregg Easterbrook Nader Mousavizadeh James Saft David Cay Johnston Edward Hadas Christopher Whalen Ian Bremmer Mohamed El-Erian Lawrence Summers The Great Debate Unstructured Finance Newsmaker Money Money Home Analyst Research Global Investing MuniLand Reuters Money John Wasik Alerts Watchlist Portfolio Stock Screener Fund Screener Personal Finance Video Life & Culture Health Sports Arts Faithworld Business Traveler Left Field Entertainment Oddly Enough Lifestyle Video Pictures Pictures Home Reuters Photographers Full Focus Video Article Comments (1) Editor's Choice GE's Immelt: Restoring confidence key to recovery Obama jobs roadshow seeks to tap anti-Wall St anger Euro zone eyes yet another "comprehensive strategy" Apple sells 4 million iPhone 4S in 3 days Running Chinese finance, a different kind of banker Libya oil fields face guerrilla war threat As banks squeeze, customers turn to online pawn Slideshow: Tragedy at the Indy 300 Freeland: Wall Street protesters challenge Reagan Revolution Follow Reuters Facebook Twitter RSS YouTube Read Disabled adults found captive in Philadelphia basement 16 Oct 2011 TV station mourns death of Gaddafi's son Khamis in Libya 9:38am EDT WRAPUP 1-Iran demands access to accused US plotter 16 Oct 2011 Libya government says its flag flies over Bani Walid | 10:33am EDT Discussed 241 Who’s behind the Wall St. protests? 153 Alabama immigration law decried, applauded as some flee state 134 Hank Williams Jr. lashes out at media in new song Watched Japanese airline, ANA, apologises for plane flip Fri, Sep 30 2011 Rihanna's "inappropriate" outfit halts music video Tue, Sep 27 2011 Amateur video shows scenes from the fight for Bani Walid Sun, Oct 16 2011 RIM shares shed 5 percent after apps offer Tweet Share this Email Print Related News Analysis: BlackBerry outage may accelerate corporate defections Fri, Oct 14 2011 Contrite BlackBerry co-CEOs go into damage-control Thu, Oct 13 2011 WRAPUP 2-Contrite BlackBerry co-CEOs go into damage-control Thu, Oct 13 2011 BlackBerry outages irk India, threaten key RIM market Thu, Oct 13 2011 Compensation clouds gather over BlackBerry outage Thu, Oct 13 2011 Analysis & Opinion iPhone 4S: Why did you buy yours? Tech wrap: Google profit expectations eat dust Related Topics Technology » Hot Stocks » Asian Markets » Media » A woman walks outside Research in Motion's (RIM) headquarters in Slough, southern England October 13, 2011. Credit: Reuters/Olivia Harris TORONTO | Mon Oct 17, 2011 11:58am EDT TORONTO (Reuters) - Shares of Research In Motion dropped more than 5 percent on Monday after it sought to appease disgruntled BlackBerry customers by offering free apps and technical support to make up for last week's global smartphone outage. Tens of millions of BlackBerry users were left without mobile email and other messaging for up to four days last week after a failure at a RIM data center in England triggered a service disruption across five continents. RIM will offer premium apps worth more than $100 to customers and a month of technical support for businesses free of charge, hoping to stem fresh defections from the BlackBerry, whose market share was already shrinking before the incident. Analysts have said RIM needs to quickly repair the damage to its image caused by the outage and stem the loss of corporate customers who are now questioning the reliability of the BlackBerry. "RIM has responded swiftly but this won't undo the damage done to its reputation," analyst Geoff Blaber at CCS Insight told Reuters earlier on Monday. "This may go some way to appeasing customers but what's critical is that the problem does not repeat itself." The stock was trading 5.1 percent lower at $22.75 on the Nasdaq by 11:30 a.m. It has shed more than 60 percent of its value since the start of the year. The BlackBerry has in recent years lost market share to Apple Inc's iPhone and devices powered by Google's Android system. At the same time it has sought to make deeper inroads beyond its core corporate base, with a special focus on younger consumers and in emerging markets. Highlighting the challenges, Apple said it sold 3 million of its new iPhone 4S in the first three days after launch last week. "DEEPLY GRATEFUL" RIM co-Chief Executive Jim Balsillie told Reuters on Monday the company wanted to make amends with customers. "This is our way of expressing appreciation for their patience during the recent service disruptions and a tangible way of telling them how deeply grateful we are for their continued business," he said in a phone interview. Balsillie declined to estimate how much the offer would cost RIM and said he was unable to say whether RIM might have to revise its earnings forecast for the current quarter, which ends in late November. The financial impact could prove sizable if a large enough portion of RIM's more than 70 million subscribers take up the offers. Balsillie said RIM was not running any tests on its network at the time of the failure and was still investigating the precise cause of the breakdown, the company's worst ever. The free apps on offer include games such as Bejeweled, and premium versions of a translation service and the music discovery tool Shazam. Richard Levick, who runs a U.S. consultancy that specializes in crisis management, praised the move but said the company should have made the announcement last week. "I think it's a good start, but they are always late," he said. "They are always behind the curve." Francisco Jeronimo, an analysts at IDC, had a different perspective on the offer. He said the decision was a clever move by RIM because it would help customers to discover the app service. He said the company was likely to have struck a deal with app developers to keep the cost down. "For RIM, this is an interesting way to attract users to the App World and incentivize them to search and download apps," he said. "More important than the offer itself, is that RIM is showing goodwill and being humble. They recognized the problem, apologized and now they are compensating their users." (Reporting by Alastair Sharp, Pav Jordan, Kate Holton and Tarmo Virki; Editing by Frank McGurty) Technology Hot Stocks Asian Markets Media Related Quotes and News Company Price Related News Tweet this Link this Share this Digg this Email Reprints We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/ Comments (1) socratesfoot wrote: Yes, RIM admits that they are running all their known infrastructure through one outdated switch and that it’s failure brought everything down. But in apology, here’s 11 free apps that Android would probably give you free anyway. Oct 17, 2011 8:38am EDT -- Report as abuse See All Comments » Add Your Comment Social Stream (What's this?) Edition: U.S. Africa Arabic Argentina Brazil Canada China France Germany India Italy Japan Latin America Mexico Russia Spain United Kingdom Back to top Reuters.com Business Markets World Politics Technology Opinion Money Pictures Videos Site Index Legal Bankruptcy Law California Legal New York Legal Securities Law Support & Contact Contact Us Advertise With Us Connect with Reuters Twitter Facebook LinkedIn RSS Podcast Newsletters Mobile About Privacy Policy Terms of Use Our Flagship financial information platform incorporating Reuters Insider An ultra-low latency infrastructure for electronic trading and data distribution A connected approach to governance, risk and compliance Our next generation legal research platform Our global tax workstation Thomsonreuters.com About Thomson Reuters Investor Relations Careers Contact Us Thomson Reuters is the world's largest international multimedia news agency, providing investing news, world news, business news, technology news, headline news, small business news, news alerts, personal finance, stock market, and mutual funds information available on Reuters.com, video, mobile, and interactive television platforms. Thomson Reuters journalists are subject to an Editorial Handbook which requires fair presentation and disclosure of relevant interests. NYSE and AMEX quotes delayed by at least 20 minutes. Nasdaq delayed by at least 15 minutes. For a complete list of exchanges and delays, please click here.

Other News on Monday, 17 October 2011
Iran demands access to accused U.S. plotter |
Young Gun: Tom Lewis earns Portugal Masters title with back nine charge
Civil courts must try Egypt clash suspects: ElBaradei |
'Dallas' star Larry Hagman diagnosed with cancer
Saudi king in hospital for back operation |
Exonerated ex-con Dewey Bozella relentless in capturing pro boxing debut
Late first-half field goal gives 49ers 12-10 halftime lead over Lions
U.S.-based Indian-Americans demonstrate to support Telangana state stir
Many health programs face sharp automatic cuts if super committee deadlocks
Cain says electrified border fence proposal a joke
U.S. accusations turn up heat in simmering Gulf
Gurkha soldier killed in Afghanistan
Fearing reprisals, Syria’s Alawites go on arms shopping spree
Strauss-Kahn asks to speak to prostitution investigators |
Cuba's Ladies in White stage march, vow to continue |
Spock actor Zachary Quinto comes out as a gay man |
Shannen Doherty marries in Malibu |
Greece heads for standstill before austerity vote |
North Korea and U.S. to meet in Geneva next week: report |
Jack Beckman heads list of Arizona NHRA winners
Kenya deploys troops in Somalia after kidnappings |
Analysis: China watches nervously as Taiwan election nears |
Chris Buescher wins Toledo race, Austin Dillon captures ARCA title
Sebastian Vettel wins Korean Grand Prix by dominant 12 ticks
Dan Wheldon killed in IndyCar's season finale in La Vegas
Raiders hold off Browns, lose quarterback Jason Campbell to injury
Roethlisberger, defense help Steelers avoid collapse vs. Jaguars
Shaky ending: Coaches' confrontation mars 49ers victory over Lions
Cavs rookies, vets facing possible ruined seasons, careers even if NBA returns
Giants come up with enough plays to hold off Bills
Crane Technique: Ben Crane sneaks up on leaders, pulls off McGladrey playoff win
Woman gets $4 compensation for Korean War killing |
Olympus dives 24 percent, hit by payments reports |
Silicon Valley, celebs pay tribute to Steve Jobs |
U.S. wireless initiative stalls new billing rules |
Samsung expands sales ban requests against Apple iPhone |
Jackson doctor trial put on hold for Monday |
Libya government says its flag flies over Bani Walid |
Iran says happy to examine U.S. plot allegations |
Israel high court discusses prisoner exchange appeals |
Stocks fall as Germany clouds quick resolve of European debt crisis
Polynesian police hint that missing German tourist may have been eaten by cannibals
Lebanon tribunal asks for Hariri trial in absentia |
100-year-old Fauja Singh sets marathon record in Toronto
100-year-old man finishes marathon
Israel’s Mossad gets dragged into latest British political scandal
Medicare Releases Patient Safety Ratings For Hospitals
Kids as young as 4 can have ADHD
Syrian forces kill 4 in restive central city |
Worries about long-term flood fallout
Will social services continue?
Khidir Abusita, 'People are just depending on traditional medicine'
Pakistan wants Afghan action on Taliban cleric |
Saudi King has successful back operation |
Yemeni government troops battle opponents, 8 dead |
Global Day of Rage mostly peaceful, Rome clears |
Apple sells 4 million iPhone 4S in 3 days |
RIM shares shed 5 percent after apps offer |
Online flash sales less flashy as inventory shrinks |
Western Digital's flood-hit Thailand ops to hurt company |
Planning a trip? New app lets friends help |
Shanda Interactive CEO offers to take company private |
Author Barnes backed for Booker amid literary spat |
Greece at new risk of being pushed off euro
Bodies of missing Tenn. mom, Jo Ann Bain, and daughter found
Female Breasts Are Bigger Than Ever
AMD Trinity Accelerated Processing Units Now in Volume Production
The Avengers (2012 film), made the second biggest opening- and single-day gross of all-time
AMD to Start Production of piledriver
Ivy Bridge Quad-Core, Four-Thread Desktop CPUs
Islamists Protest Lady Gaga's Concert in Indonesia
Japan Successfully Broadcasts an 8K Signal Over the Air
ECB boosts loans to 1 trillion Euro to stop credit crunch
Egypt : Mohammed Morsi won with 52 percent
What do you call 100,000 Frenchmen with their hands up
AMD Launches AMD Embedded R-Series APU Platform
Fed Should not Ignore Emerging Market Crisis
Fed casts shadow over India, emerging markets
Why are Chinese tourists so rude? A few insights

USD EUR - 1 year graph		BlogMeter 1.01