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Friday, 17 August 2012 - Insight: Auto insurers' driver tracking hits wall in California |
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      Edition: U.S. Africa Arabic Argentina Brazil Canada China France Germany India Italy Japan Latin America Mexico Russia Spain United Kingdom Home Business Business Home Economy Technology Media Small Business Legal Deals Earnings Social Pulse Business Video The Freeland File Aerospace & Defense Markets Markets Home U.S. Markets European Markets Asian Markets Global Market Data Indices M&A Stocks Bonds Currencies Commodities Futures Funds peHUB World World Home U.S. Brazil China Euro Zone Japan Mexico Russia India Insight World Video Reuters Investigates Decoder Politics Politics Home Election 2012 Campaign Polling Political Punchlines Supreme Court Politics Video Tech Technology Home MediaFile Science Tech Video Tech Tonic Social Pulse Opinion Money Money Home Tax Break Lipper Awards 2012 Global Investing MuniLand Unstructured Finance Linda Stern Mark Miller John Wasik James Saft Analyst Research Alerts Watchlist Portfolio Stock Screener Fund Screener Personal Finance Video Money Clip Investing 201 Life Health Sports Arts Faithworld Business Traveler Entertainment Oddly Enough Lifestyle Video Pictures Pictures Home Reuters Photographers Video Reuters TV Reuters News Article Comments (0) Follow Reuters Facebook Twitter RSS YouTube Read Beer but no bumper cars as Obama magic slips in Iowa 2:27am EDT White House: Biden stays on Obama's ticket, gaffes or not 16 Aug 2012 Jobless rates rise in NY, NJ and Connecticut in July 16 Aug 2012 Securing Syria chemical weapons may take tens of thousands of troops | 3:37am EDT Breivik report forces Norway police chief to quit 16 Aug 2012 Discussed 138 Obama’s lead over Romney grows despite voters’ pessimism 122 Romney to announce vice presidential choice Saturday 94 Analysis: Are Israelis tough enough for a long war with Iran? Sponsored Links Pictures Reuters Photojournalism Our day's top images, in-depth photo essays and offbeat slices of life. See the best of Reuters photography.  See more | Photo caption  Images from Hubble A look at images produced by the Hubble Space Telescope.  Slideshow  Disputed islands Disputed islands in the East China Sea, known as Senkaku in Japan, Tiaoyutai in Taiwan or Diaoyu in China, have been a flashpoint between the countries.  Slideshow  Insight: Auto insurers' driver tracking hits wall in California Tweet Share this Email Print Related News Who needs a license? Self-driving cars coming our way Thu, Aug 16 2012 Google pays $22.5 million to settle Apple Safari charges Thu, Aug 9 2012 Health reform may expose immigrant status of millions Thu, Aug 9 2012 Analysis & Opinion Federalism fight in Stockton’s Chapter 9 California publishes a municipal bankruptcy guide Related Topics U.S. » Tech » By Ben Berkowitz Fri Aug 17, 2012 12:04pm EDT (Reuters) - California is turning into a battleground for technology that allows auto insurers to track their customers' driving behavior and offer them lower premiums, but that privacy advocates reject as an excessive intrusion with serious consequences. Insurance companies are increasingly installing small boxes in clients' cars that monitor everything from how much customers drive to their average speeds to where they drive. Auto insurer Progressive Corp, which leads the market for so-called usage-based insurance, estimates that about 70 percent of the people who sign up for the program drive well enough to get a discount. But privacy advocates say the lower premiums are not worth the tradeoffs, because the data could be used for unexpected purposes like penalizing drivers who visit unsafe neighborhoods. That argument holds sway with the California Department of Insurance, which is opposed to expanding the technology. "While there are occasional discussions with certain insurers and vendors, the Department has no imminent plans to initiate usage-based rating factors," said Pat McConahay, a spokeswoman for the California Department of Insurance, in an email. The state's opposition is a problem for insurers. Nearly 10 percent of the cars on the road in the United States are in California, and nearly 13 percent of all auto insurance policies are written there (more than twice the next-largest state), making it a crucial market for the highly fragmented industry. "We've been trying for quite some time now to get some movement," said Richard Hutchinson, general manager of the usage-based insurance program at Progressive, in a recent interview. "It may in fact require the legislature." REVEALING FAST-FOOD BREAKS? In California, changing insurance rules is complicated. California voters approved a law known as Prop 103 in 1989, setting strict rules for how auto insurance could be priced. At the time, few imagined a day when insurers could plug a small box into their cars and track how, when and where they drive. As it stands, the only metric the state allows to be tracked is miles driven -- admittedly a crucial component of any usage-based program, but not the only factor for most of them. Most programs consider distances driven, stop and start speeds, time of day driven, and host of other variables. The state insurance commissioner has at least two concerns about the technology: privacy issues, and fears that insurance companies will penalize drivers for factors outside of their control, such as charging more for a person whose occupation forces them to drive at night. Lawmakers could overrule the commissioner, but it would be difficult. To change Prop 103, the legislature would have to show any bill furthered the original aims of the proposition, and then pass that bill with a two-thirds majority, an all-but-hopeless task in the fractious California Assembly and Senate. As far back as 10 years ago, privacy advocates sounded alarms about the misuse of automotive tracking data. The Electronic Frontier Foundation, which focuses on digital privacy issues, has aggressively opposed any changes to California law that would allow driver tracking. "There is real danger that this information would not only be used to ascertain the political or associational affiliations of drivers, but also to charge more if you drive and park in neighborhoods with high vehicle theft and crime rates," the group said in a 2009 statement. Insurers could also "link your health insurance rates with location data that reveals your lunchtime trips to McDonald's," the group added. PROGRAMS IN DEMAND These may be legitimate concerns, but many Americans seem to have either ignored or discounted the risks. At least eight of the country's top 10 auto insurers have some sort of program either in full rollout or in trials. Many customers end up with lower premiums-- most insurers promise savings of up to 30 percent. And drivers may be willing to settle for even less. A recent Deloitte survey found 52 percent of insured consumers would accept a discount of 20 percent or less to install the necessary hardware. A spokesman for Ron Calderon, the chairman of the state Senate's insurance committee, said his office was not aware of any planned legislation to allow usage-based insurance in California, though he backs the idea. One industry source said insurers and their representatives are talking to the insurance department and that officials there are "open to listening to input from the industry," but that any actual progress is quite a way off. (Editing by Dan Wilchins, Mary Milliken and Leslie Gevirtz) U.S. Tech Related Quotes and News Company Price Related News Tweet this Link this Share this Digg this Email Reprints   We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/ Comments (0) Be the first to comment on reuters.com. Add yours using the box above.   Edition: U.S. Africa Arabic Argentina Brazil Canada China France Germany India Italy Japan Latin America Mexico Russia Spain United Kingdom Back to top Reuters.com Business Markets World Politics Technology Opinion Money Pictures Videos Site Index Legal Bankruptcy Law California Legal New York Legal Securities Law Support & Contact Support Corrections Connect with Reuters Twitter   Facebook   LinkedIn   RSS   Podcast   Newsletters   Mobile About Privacy Policy Terms of Use AdChoices Copyright Our Flagship financial information platform incorporating Reuters Insider An ultra-low latency infrastructure for electronic trading and data distribution A connected approach to governance, risk and compliance Our next generation legal research platform Our global tax workstation Thomsonreuters.com About Thomson Reuters Investor Relations Careers Contact Us   Thomson Reuters is the world's largest international multimedia news agency, providing investing news, world news, business news, technology news, headline news, small business news, news alerts, personal finance, stock market, and mutual funds information available on Reuters.com, video, mobile, and interactive television platforms. Thomson Reuters journalists are subject to an Editorial Handbook which requires fair presentation and disclosure of relevant interests. NYSE and AMEX quotes delayed by at least 20 minutes. Nasdaq delayed by at least 15 minutes. For a complete list of exchanges and delays, please click here.

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