Pakistanis angry over detentions in Times Sq. case Monday, May 24, 2010
ISLAMABAD – Relatives of three men detained by Pakistan for alleged links to the suspect in the attempted Times Square bombing say the men are innocent.
They
AFP - Thursday, August 6TAIPEI (AFP) - - Taiwan's Beijing-friendly government on Wednesday denied boycotting an Australian film festival amid a row over the e
BERLIN (Reuters) - Chancellor Angela Merkel suffered a double blow on Thursday as a senior party ally in east German
Minister seeks closure of anti-Berlusconi websites Wednesday, December 16, 2009
ROME (AFP) - – The Italian government moved Tuesday to close down Internet sites encouraging further violence against Prime Minister Silvio Berlusconi, who
By ELAINE KURTENBACH,AP Business Writer AP - Wednesday, March 18SHANGHAI - Asia's stock market rally seemed to be running out of steam Wednesday, despite an
Edition:
U.S.
Africa
Arabic
Argentina
Brazil
Canada
China
France
Germany
India
Italy
Japan
Latin America
Mexico
Russia
Spain
United Kingdom
Home
Business
Business Home
Economy
Technology
Media
Small Business
Legal
Deals
Earnings
Social Pulse
Business Video
The Freeland File
Aerospace & Defense
Markets
Markets Home
U.S. Markets
European Markets
Asian Markets
Global Market Data
Indices
M&A
Stocks
Bonds
Currencies
Commodities
Futures
Funds
peHUB
World
World Home
U.S.
Brazil
China
Euro Zone
Japan
Mexico
Russia
India Insight
World Video
Reuters Investigates
Decoder
Politics
Politics Home
Election 2012
Campaign Polling
Tales from the Trail
Political Punchlines
Supreme Court
Politics Video
Tech
Technology Home
MediaFile
Science
Tech Video
Tech Tonic
Social Pulse
Opinion
Opinion Home
Chrystia Freeland
John Lloyd
Felix Salmon
Jack Shafer
David Rohde
Bernd Debusmann
Nader Mousavizadeh
Lucy P. Marcus
David Cay Johnston
Bethany McLean
Anatole Kaletsky
Edward Hadas
Hugo Dixon
Ian Bremmer
Lawrence Summers
Susan Glasser
The Great Debate
Steven Brill
Jack & Suzy Welch
Frederick Kempe
Christopher Papagianis
Mark Leonard
Breakingviews
Equities
Credit
Private Equity
M&A
Macro & Markets
Politics
Breakingviews Video
Money
Money Home
Tax Break
Lipper Awards 2012
Global Investing
MuniLand
Unstructured Finance
Linda Stern
Mark Miller
John Wasik
James Saft
Analyst Research
Alerts
Watchlist
Portfolio
Stock Screener
Fund Screener
Personal Finance Video
Money Clip
Investing 201
Life
Health
Sports
Arts
Faithworld
Business Traveler
Entertainment
Oddly Enough
Lifestyle Video
Pictures
Pictures Home
Reuters Photographers
Full Focus
Video
Reuters TV
Reuters News
Article
Comments (0)
Slideshow
Follow Reuters
Facebook
Twitter
RSS
YouTube
Read
DC officer investigated over alleged remark about first lady: report
12 Jul 2012
Suspicious wires discovered, but no bomb on Delta plane
1:31am EDT
Insight: The curious case of Iowa broker's Romanian property empire
2:31am EDT
Man charged with killing his three daughters in Wisconsin
12 Jul 2012
Moody's downgrades Italy by two notches, might cut more
3:42am EDT
Discussed
119
Texas governor rejects two provisions of health law
107
Russia’s Putin says the West is on the decline
104
Obama team targets Romney over taxes, Republicans cry foul
Watched
Dental cyborg serves as perfect patient
Wed, Jul 11 2012
NATO supplies cross Pakistan-Afghan border
Thu, Jul 12 2012
Cutting edge technologies on display at Farnborough Air Show.
Wed, Jul 11 2012
Pictures
Reuters Photojournalism
Our day's top images, in-depth photo essays and offbeat slices of life. See the best of Reuters photography. See more | Photo caption
Rolling Stones at 50
Half a century has passed since the Stones first live gig. Slideshow
Potato's ancient home
The ancestral home of the potato is in the Andes mountain region of South America. Slideshow
Insight: Despite sanctions, Apple gear booms in Iran
Tweet
Share this
Email
Print
Related News
FBI probes China's ZTE over Iran tech deals: report
2:15am EDT
U.S. cracks down on Iran's oil tanker company, exposes fronts
Thu, Jul 12 2012
Brent ends above $101 on Iran sanctions, supply woes
Thu, Jul 12 2012
China preempts Apple on iPhone 5 launch
Thu, Jul 12 2012
Sanctions squeeze forces Iran to cut oilfield flow
Tue, Jul 10 2012
Analysis & Opinion
Ad startup Session M nabs big clients, expands
First wave of U.S. living wills has limitations, but offers useful start
Related Topics
Tech »
Media »
iPad »
1 of 3. A combination picture shows the screen grabs taken on July 9, 2012 of the Apple web site in the U.S (R) and a store in Tehran called Apple Iran.
Credit: Reuters/Staff
By Marcus George
DUBAI |
Fri Jul 13, 2012 4:05am EDT
DUBAI (Reuters) - At its gleaming store, RadanMac offers the latest Apple gear - the new iPad, iPhones, iPods, laptops, all-in-one desktop computers and more.
But this is no ordinary Apple store. It's in Tehran, where Apple and other U.S. computer products are banned under U.S. sanctions that have been in place for years. Despite the embargo, RadanMac is one of an estimated 100 stores in the Iranian capital that openly sell Apple products, often at little more than U.S. prices.
"Business has been booming for the last three years," said Majid Tavassoli, the store's owner, in a phone interview. He said his company employs more than 20 staffers and has been supplying Apple products to Iranian buyers since 1995. The company also has a servicing unit and a business sales arm whose clients have included the Central Bank of Iran, state television channels, newspapers and design professionals.
Iran's booming Apple business underscores the limitations of economic sanctions by the United States and other countries. Washington and its allies have imposed sanctions in an attempt to curb Iran's nuclear program, which Tehran maintains is peaceful. U.S. companies are barred from selling any goods or services to Iran unless they obtain special authorization.
The focus of the sanctions has been on Iran's banks and oil industry, Iranian individuals and companies that Western capitals believe are assisting what they suspect is Tehran's drive towards a nuclear weapons capability.
But U.S. consumer products and computer equipment are another matter. Although they are banned, enterprising Iranian merchants continue to source them through underground trade routes in the Middle East and beyond.
In the case of Apple, some digital sales of music, videos and software go directly through the California company - via its iTunes and App Store online services. According to Tehran computer dealers, Iran is a rapidly growing market for software downloads: Iranians register Apple accounts with randomly-chosen addresses outside the country, and use foreign gift-cards to pay for purchases.
In response, a spokesman for Apple Inc referred Reuters to its export control policy that restricts it or any subsidiaries it owns from exporting any products to Iran.
Once considered rare and sought-after, iPhones and iPads are now de rigueur in Iran among those who can afford them. The epicenter of the trade is Tehran's largest technology mall, the bustling Capital Computer Complex, where more than 350 traders supply products for Iran's increasingly tech-savvy population.
One of RadanMac's competitors is a smaller firm called Apple Iran. Its website is a nearly exact replica of Apple's own, except for the Persian language and a disclaimer: "This website is not in anyway affiliated with Apple Inc." Apple has been attempting to shut it down, according to a person familiar with the matter.
"We're really proud of it," says Apple Iran spokesman Ali Afghah, an Apple enthusiast and author of a Farsi-language study on the history of the company.
"I'm known as the Apple guy by friends and family," said the 28-year-old, who bought his first Apple computer in 2002 and now describes himself as a "Mac-head."
"It was different then," he said. "The products were around double the price."
Like RadanMac, Apple Iran boasts an impressive cast of corporate customers for its services. Along with major Iranian banks, they have included IRIB - Iran's state broadcasting network - newspapers and magazines, Afghah said.
"There must be at least 1,000 editors in Iran now using Macs, if not more," he estimated.
Neither government officials nor editors responded to requests for comment on whether they used Apple technology.
In recent months, Afghah said, Apple Iran has seen sales decline because of tough new sanctions imposed by the U.S. and its allies against Iran's financial sector. The new measures have caused Iran's currency, the rial, to plummet and made international payments from Iranian banks much more complex.
The company relies on a steady stream of creative individuals - including musicians, film editors and photographers - to keep its business going.
Tavassoli set up RadanMac - in Farsi, the word "radan" means "the one who does everything correctly" - after his employer, a Middle Eastern computer company, pulled out of Iran. He had worked there as a service engineer for Apple products.
Left with the company's spare parts, he said he invested a few thousand dollars and spent the next 15 years combining his love of Apple technology with trying to make a living out of it.
"To start with, it was really tough," said the 51-year-old. "Four of my colleagues gave up and moved back to the States. But I love what I do."
Despite the sanctions, Tavassoli said there was no shortage of business because of Iranians' love for the latest technology. Still, sales come with major headaches and taking big investment risks.
Like many traders, he prefers to order directly from distributors in Hong Kong, Singapore and Malaysia. But the tightening embargoes against Iran's financial system since the beginning of this year now make direct shipments more problematic, especially if they are large.
He can use Dubai or Turkey as an alternative transit point but that incurs additional duties and shipping fees. Iranian customs also needs to be paid: around 4% for portable products and a whopping 60% for larger components, such as desktop iMacs and monitors.
Even so, prices often remain competitive with authorized Apple dealers outside Iran. The lowest spec MacBook Pro was priced in Tehran this month at around $1,250, compared to $1,200 (before tax) for the slightly updated model in New York. This is significantly cheaper than buying the product in many European capitals. The fluctuations in Iran's volatile open market dollar rate mean that prices change every day.
Apple dealers in Iran often manage to obtain the company's newest models within weeks of their release and at reasonable prices. The latest releases also show up sooner via opportunistic travelers who purchase them abroad and resell them at highly inflated prices.
Obtaining spare parts poses particular challenges. RadanMac draws customers by offering a one-year service contract with all sales. "It's Iranian Apple Care," Tavassoli said with a chuckle, alluding to the name of Apple's own technical support and warranty services.
In the absence of a reliable supply of spare parts his team often has to borrow from new computers to fix old ones. "It's one of the most difficult issues we face," he says.
In the meantime, Iranian demand for Apple's own online stores is rising, say Apple traders who report a sharp rise in requests from customers.
Thirty-year-old computer engineer Sina, who didn't want his family name to be published, said he set up an iTunes account for his girlfriend after buying her an iPod.
Computer users in Iran trying to download directly from iTunes eventually will see a "1009 error message," which indicates that the service is blocked to the country from which the connection is being made.
Sina said he circumvented the block on Iranian Internet addresses by using a secure, virtual private network to access the Apple website. Then he downloaded iTunes. He first tried to register an account with a U.S. address he found on the Internet, but encountered problems.
But a Canadian address worked. He also bought online a Canadian gift card to make purchases. "Everything worked fine," he said.
He noted that many young Iranians use gift cards on iTunes to buy games and apps, not music. "In Iran, music is mostly piracy and just copied to iTunes from other sources," he said. Iranian computer sellers agree the practice of outfoxing iTunes is becoming very common in Iran.
Tavassoli says his company now focuses on Farsi-language educational tools it has developed for its clients. He has produced video tutorials, given seminars and produced an app for iPhone users that is available on iTunes. "If you can provide your customers with everything they need, you'll survive," said the entrepreneur, who spent seven years in the United States.
Tavassoli's investment and hard work seem to have paid off. But not being allowed contact with the company he has devoted his career to remains an enduring source of frustration.
"Over the years I've personally installed more than 4,000 Macs here," he said. "Apple would be so damn proud of me and yet it doesn't even know me. That hurts, that really hurts."
(Marcus George reported from Dubai; additional reporting by Steve Stecklow in Washington and London; edited by Mike Williams)
Tech
Media
iPad
Related Quotes and News
Company
Price
Related News
Tweet this
Link this
Share this
Digg this
Email
Reprints
We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/
Comments (0)
Be the first to comment on reuters.com.
Add yours using the box above.
Edition:
U.S.
Africa
Arabic
Argentina
Brazil
Canada
China
France
Germany
India
Italy
Japan
Latin America
Mexico
Russia
Spain
United Kingdom
Back to top
Reuters.com
Business
Markets
World
Politics
Technology
Opinion
Money
Pictures
Videos
Site Index
Legal
Bankruptcy Law
California Legal
New York Legal
Securities Law
Support & Contact
Support
Corrections
Connect with Reuters
Twitter
Facebook
LinkedIn
RSS
Podcast
Newsletters
Mobile
About
Privacy Policy
Terms of Use
AdChoices
Copyright
Our Flagship financial information platform incorporating Reuters Insider
An ultra-low latency infrastructure for electronic trading and data distribution
A connected approach to governance, risk and compliance
Our next generation legal research platform
Our global tax workstation
Thomsonreuters.com
About Thomson Reuters
Investor Relations
Careers
Contact Us
Thomson Reuters is the world's largest international multimedia news agency, providing investing news, world news, business news, technology news, headline news, small business news, news alerts, personal finance, stock market, and mutual funds information available on Reuters.com, video, mobile, and interactive television platforms. Thomson Reuters journalists are subject to an Editorial Handbook which requires fair presentation and disclosure of relevant interests.
NYSE and AMEX quotes delayed by at least 20 minutes. Nasdaq delayed by at least 15 minutes. For a complete list of exchanges and delays, please click here.