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India-U.S. hacking mystery deepens Wed, Jan 11 2012 U.S. authorities probe U.S.-China commission email hack Tue, Jan 10 2012 Amazon, Indiana strike state sales tax deal Mon, Jan 9 2012 Stratfor warns of fake emails sent to subscribers Fri, Jan 6 2012 Analysis & Opinion Checking accounts vs prepaid cards, Suze Orman edition Ten things UK/EU compliance officers must do in 2012 Related Topics Tech » A Kentucky warehouse for Zappos.com is seen in an undated handout photo. Credit: Reuters/Zappos.com/Handout Mon Jan 16, 2012 3:21pm EST (Reuters) - Online shoe retailer Zappos told customers this weekend that it has been the victim of a cyber attack affecting more than 24 million customer accounts in its database. The popular retailer, which is owned by Amazon.com, said customers' names, email addresses, billing and shipping addresses, phone numbers and the last four digits of credit cards numbers and scrambled passwords were stolen. But it said the hackers had not been able to access servers that held customers critical credit card and other payment data. "We were recently the victim of a cyber attack by a criminal who gained access to parts of our internal network and systems through one of our servers in Kentucky," Zappos chief executive Tony Hsieh said in an email to staff which was posted on the company's blog on Sunday. "We are cooperating with law enforcement to undergo an exhaustive investigation," he added. Zappos said it was recommending that customers change their passwords including on any other website where they use the same or similar password. The company, which is well known for its customer service, said due to the high volume of customer calls it is expecting it will temporarily switch off its phones and direct customers to contact via email. (Reporting By Yinka Adegoke) Tech Related Quotes and News Company Price Related News Tweet this Link this Share this Digg this Email Reprints We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/ Comments (0) Be the first to comment on reuters.com. Add yours using the box above. 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