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Edition: U.S. Article Comments (0) Video Email Print Reprints Read Super-rich investors buy gold by ton 04 Oct 2010 Drone strike kills 8 Germans in northwest Pakistan | 04 Oct 2010 U.S. sues AmEx, Visa, MasterCard, latter two settle 04 Oct 2010 Dieters need a good night's sleep to fight fat: study 04 Oct 2010 Iran blames Bushehr delay on "small leak," not virus 04 Oct 2010 Discussed 69 Health reform to worsen doctor shortage: group 61 U.S. apologizes for syphilis experiment in Guatemala 60 Ex-maid says Whitman knowingly employed her illegally Watched Uncovering the mysteries of the deep Mon, Oct 4 2010 Red faces over top model gaff Tue, Sep 28 2010 Ocean census reveals deep secrets Mon, Oct 4 2010 Verizon Wireless to pay refunds for billing errors Tweet This Share on LinkedIn Share on Facebook Related News PRESS DIGEST - New York Times business news - Oct 4 Mon, Oct 4 2010 PRESS DIGEST - Wall Street Journal - Oct 4 Mon, Oct 4 2010 CORRECTED - Verizon Wireless to pay refunds for billing errors Sun, Oct 3 2010 RPT-PREVIEW-Microsoft hopes to bury iPhone, Android Sun, Oct 3 2010 RPT-US Cellular promises cell upgrades without contract Thu, Sep 30 2010 Analysis & Opinion First Direct CEO Matt Colebrook answers your questions MetroPCS boasts first U.S. LTE service, phone Related Topics Technology » Related Video Verizon Wireless admits mistake Mon, Oct 4 2010 A man looks at his phone as he walks past a Verizon wireless store in New York, July 30, 2009. Credit: Reuters/Brendan McDermid NEW YORK | Mon Oct 4, 2010 8:02pm EDT NEW YORK (Reuters) - Verizon Wireless in a statement Sunday said it will pay millions of dollars in refunds to 15 million cell phone customers who were erroneously charged for data sessions or Internet use. Verizon did not disclose how much exactly it would have to pay but said 15 million customers would receive credits or refund checks that in most cases would range from $2 to $6 but would go beyond this in some cases, on their October or November bills. Former customers will get refund checks while existing customers will get credits. A person familiar with the matter said the refunds would come to more than $50 million. If all 15 million customers receive $6 in refunds each this would come to $90 million. The case marks a misstep in an area wireless service providers are dependent on for future growth. Operators like Verizon Wireless have been heavily promoting ever more advanced phones in the hope of convincing consumers to go beyond making voice calls and to also spend money on data services such as web-browsing and downloading applications such as games. The New York Times, which first reported the settlement, cited unnamed people familiar with the settlement plan saying that the US telecommunications regulator, the Federal Communications Commission is pressing Verizon to agree to a penalty for the unauthorized charges. The charges affected customers who did not have data usage plans, but were billed because of exchanges initiated by software built into their phones. For example, trying out a demonstration of a game that Verizon Wireless had pre-loaded onto a phone would sometimes trigger data transmissions from the phone unbeknownst to the customers who were then charged by Verizon Wireless for the data. In the past three years, the U.S. Federal Communications Commission received complaints from Verizon Wireless customers who said they were charged for data usage or Web access, the New York Times reported Sunday. (Reporting by Joseph A. Giannone and Sinead Carew; Editing by Diane Craft) Technology Add a Comment *We welcome comments that advance the story directly or with relevant tangential information. We try to block comments that use offensive language or appear to be spam and review comments frequently to ensure they meet our standards. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. © Copyright 2010 Thomson Reuters Editorial Editions: Africa Arabic Argentina Brazil Canada China France Germany India Italy Japan Latin America Mexico Russia Spain United Kingdom United States Reuters Contact Us Advertise With Us Help Journalism Handbook Archive Site Index Video Index Reader Feedback Mobile Newsletters RSS Podcasts Widgets Your View Analyst Research Thomson Reuters Copyright Disclaimer Privacy Professional Products Professional Products Support Financial Products About Thomson Reuters Careers Online Products Acquisitions Monthly Buyouts Venture Capital Journal International Financing Review Project Finance International PEhub.com PE Week FindLaw Reuters on Facebook Thomson Reuters is the world's largest international multimedia news agency, providing investing news, world news, business news, technology news, headline news, small business news, news alerts, personal finance, stock market, and mutual funds information available on Reuters.com, video, mobile, and interactive television platforms. 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