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Edition: U.S. Article Comments (1) Email Print Reprints Read US Senate panel passes bill against piracy websites 18 Nov 2010 Factbox: Taxpayers in deep water on GM investment 18 Nov 2010 Germans invent lean, mean sausage-toasting machine 18 Nov 2010 Special report: A far from random walk from Wall Street 10:40am EST WRAPUP 2-China raises RRR again as inflation fight intensifies 7:34am EST Discussed 115 Analysis: Europe is next test for weakened Obama 89 Sweet drinks, sales tax targeted to cut deficit 48 GM IPO raises $20.1 billion Watched Japanese Tourism Bra Wed, Nov 10 2010 Bejeweled bra exposed in NY Thu, Oct 21 2010 Robot actress steals the show Thu, Nov 11 2010 Nokia says some N8 phones have power problems Tweet This Share on LinkedIn Share on Facebook By Tarmo Virki and Terhi Kinnunen BARCELONA/HELSINKI (Reuters) - Nokia, the world's top cellphone maker, said on Friday some of its flagship N8 smartphones were sold with a power fault that meant they switched themselves off. The success of the N8... Related News Nokia, Siemens struggle with JV stake sale Fri, Nov 12 2010 UPDATE 4-No-brand vendors hit Nokia, smartphones next-Gartner Wed, Nov 10 2010 Sharp and Fujitsu unveil 11 new Symbian phones Tue, Nov 9 2010 Samsung hits 3 million Galaxy S U.S. shipments Mon, Nov 8 2010 UPDATE 1-Samsung hits 3 mln Galaxy S U.S. shipments Mon, Nov 8 2010 Analysis & Opinion What’s holding up the white Apple iPhone? Related Topics Technology » Media » A man talks on his mobile phone as he walks past an advertisment for the new Nokia N8 on Oxford Street in London, September 30, 2010. Credit: Reuters/Luke MacGregor By Tarmo Virki and Terhi Kinnunen BARCELONA/HELSINKI | Fri Nov 19, 2010 4:11am EST BARCELONA/HELSINKI (Reuters) - Nokia, the world's top cellphone maker, said on Friday some of its flagship N8 smartphones were sold with a power fault that meant they switched themselves off. The success of the N8 -- Nokia's first real challenge to Apple's iPhone, more than three years after its launch -- is seen as crucial to Nokia's profit margins in the current quarter, analysts say. Nokia sales chief Niklas Savander said "a limited number of N8 users" were facing the problem of their phones switching off, and they are not able to turn them on again. A spokesman said the fault was due to a problem in production, which has since been fixed. He said the issue was limited to the N8 model, but declined to comment on how many phones were impacted. "Probably not all consumers have informed Nokia about the problems, so the final number of faulty products is likely to increase," Nordea analyst Sami Sarkamies said. "Hardware problems can be tricky to find and solve," he said. The fault in the power management stems from the way in which the engine component -- which includes most of the technology in the phone, excluding covers and batteries -- in the Nokia N8 was being installed. "If you look at the total number it is a small number," Savander said in a video on company website. The N8, first to use Nokia's new Symbian software, was originally scheduled to reach consumers in June. In April, Nokia warned the software renewal would take longer than expected due to quality problems, and said that the model would reach consumers by the end of September. The model was finally in the shops last month. A weak offering of smartphones and problems with software were seen as the main reasons for Nokia replacing Chief Executive Olli-Pekka Kallasvuo with Stephen Elop from Microsoft . The N8 stands out among its rivals for its 12 megapixel camera, but has a slower processor than Samsung's leading model, the Galaxy S, and Apple's latest iPhone. Shares in Nokia were 0.3 percent lower at 7.48 euros by 0847 GMT, underperforming a slightly firmer STOXX Europe 600 Technology Index. (Editing by Erica Billingham and Jon Loades-Carter) Technology Media Comments See All Comments (1) | Post Comment Nov 19, 2010 5:36am EST When I purchased my last communicator E90, it’s microphone stopped working the very next day. Nokia customer service claimed that it was my fault. Couple of months later turned out it was common error with first patch of E90’s. So perhaps, it may be that the number is “small” compared to total numbers, it is too bad for Nokia. And I can only imagine the first N8 owners going to the customer service with their phones and how they were sent back claiming that they by themselves broke their phones. kordo Report As Abusive See All Comments (1) Add a Comment *We welcome comments that advance the story directly or with relevant tangential information. We try to block comments that use offensive language or appear to be spam and review comments frequently to ensure they meet our standards. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. © Copyright 2010 Thomson Reuters Editorial Editions: Africa Arabic Argentina Brazil Canada China France Germany India Italy Japan Latin America Mexico Russia Spain United Kingdom United States Reuters Contact Us Advertise With Us Help Journalism Handbook Archive Site Index Video Index Reader Feedback Mobile Newsletters RSS Podcasts Widgets Your View Analyst Research Thomson Reuters Copyright Disclaimer Privacy Professional Products Professional Products Support Financial Products About Thomson Reuters Careers Online Products Acquisitions Monthly Buyouts Venture Capital Journal International Financing Review Project Finance International PEhub.com PE Week FindLaw Reuters on Facebook Thomson Reuters is the world's largest international multimedia news agency, providing investing news, world news, business news, technology news, headline news, small business news, news alerts, personal finance, stock market, and mutual funds information available on Reuters.com, video, mobile, and interactive television platforms. 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