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Yahoo! My Yahoo! Mail More Yahoo! Services Account Options New User? Sign Up Sign In Help Yahoo! Search web search Home Singapore Asia Pacific World Business Entertainment Sports Technology AT&T, Alcatel Lucent find glitch affecting iPhone 4 Reuters - Thursday, July 8 Send IM Story Print NEW YORK - AT&T Inc and network equipment maker Alcatel Lucent have found a software defect that cuts speeds for customers looking to send data from the Apple Inc iPhone 4 or from laptop modems. AT&T said on Wednesday that the glitch, which Alcatel Lucent is working on fixing, affects less than 2 percent of its wireless customer base as the iPhone 4 is the only smartphone that runs on the network technology in question. The glitch is the latest technical embarrassment for AT&T, the exclusive U.S. provider for iPhone. It was previously hit with online problems for ordering the phone. Last week Apple had also admitted to a technical problem with its signal strength display on the iPhone 4. Mark Siegel a spokesman for the No. 2 U.S. mobile service provider said the latest problem only affects devices using a high-speed data technology known as 3G HSUPA in AT&T markets that depend on Alcatel Lucent network equipment. He said that AT&T is still supporting data services in these markets but noted that the speed at which a consumer can send data such as emails has been cut to a maximum of 384 kilobits per second from a potential maximum of 5.67 gigabits per second, Siegel said. He said that speeds of data downloads, the speed at which data such as Web pages are sent to a phone, were not affected in those markets. He did not have an estimated time for when the glitch might be fixed. Siegel said many of AT&T's laptop modems run the HSUPA technology. Alcatel Lucent expects to fix the problem fairly soon without having to visit the cellular towers where the equipment is held, Alcatel Lucent spokeswoman Mary Ward said, but did not give a more specific time frame. The problem surfaced after the launch of iPhone 4 because of a big increase in data usage. But she said the problem is not with the iPhone 4 itself and is not affecting other carriers besides AT&T. Recommend Send IM Story Print Related Articles US-TECH Summary Reuters - 38 minutes ago Google's China webpage licence under review: government Reuters - 38 minutes ago US government launches new website on Gulf oil spill AFP - 57 minutes ago Swiss solar plane to fly through night in historic bid: crew AFP - 59 minutes ago Borders sees new e-bookstore taking share Reuters - Thursday, July 8 News Search Top Stories Formal charges laid against alleged Russia spies White House touts US export success Europe imposes caps on banker bonuses Israel trumpets new era in US ties after summit German industry hit by sudden fall in orders More Top Stories » Related Full Coverage Personal TechnologyMobile phones & personal gadgets All Full Coverage » ADVERTISEMENT Most Popular Most Viewed Most Recommended Hollywood star Lindsay Lohan jailed for 90 days Paris Hilton arrested after Brazil World Cup match: reports BP chief executive 'on visits to important partners' BP agrees to inform US ahead of transactions German industry hit by sudden fall in orders More Most Viewed » Reclusive top mathematician turns down prize, again Aussie men shoot each other in buttocks 'to see if it hurts' Amputee cat gets bionic legs Fans gather for Michael Jackson death anniversary Who's right - the dolphin or the octopus? More Most Recommended » Elsewhere on Yahoo! Financial news on Yahoo! Finance Stars and latest movies Best travel destinations More on Yahoo! News Home Singapore Asia Pacific World Business Entertainment Sports Technology Subscribe to our news feeds Top StoriesMy Yahoo!RSS » More news feeds | What are news feeds? Also on Yahoo Answers Groups Mail Messenger Mobile Travel Finance Movies Sports Games » All Yahoo! Services Site Highlights Singapore Full Coverage Most Popular Asia Entertainment Photos World Cup 2010 Copyright © 2010 Yahoo! Southeast Asia Pte. Ltd. (Co. Reg. No. 199700735D). All Rights Reserved. Terms of Service | Privacy Policy | Community | Intellectual Property Rights Policy | Help

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