InfoAnda - Report Warns FBI's Computer Project Is Still Late, Over Budget

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Home U.S. World Entertainment Sports Business Health Science Technology Politics Offbeat Environment Travel News Articles Report Warns FBI's Computer Project Is Still Late, Over Budget Email Facebook Digg Twitter Buzz Up! ShareThis April 4, 2010 7:15 a.m. EST Topics: science and technology, law enforcement, IT/computer sciences, police, crime, law and justice, United States Tejinder Singh - AHN News Correspondent Washington, DC, United States (AHN) - A new report from the Justice Department's Inspector General finds the FBI has made poor progress implementing a paperless system. The report, called for by the FBI Director and Congress, reviewed the Sentinel program, aimed at taking the top investigative agency from a paper-based system to web-savvy operations. Four years ago, the FBI awarded a $305 million contract to Lockheed Martin, as part of a $425 million project to develop the Sentinel information and investigative case management system. The project was supposed to be completed by December 2009; a deadline both parties have failed to meet. The Office of the Inspector General (OIG) report issued in March noted, "We have serious concerns about the progress of the FBI's Sentinel project. As we have previously reported, the FBI has had difficulty establishing and maintaining a strict cost and schedule for the Sentinel project." In its audit report dated November 2009, the OIG had found that Sentinel’s overall project completion date had been extended to September 2010, 9 months later than originally planned, and the total projected cost of the project had ballooned to $451 million. “Our concerns about the FBI’s ability to complete Sentinel in a timely and cost-effective manner have escalated," the OIG warned. The latest report warned, “As of March 2010, the FBI does not have official cost or schedule estimates for completing Sentinel. The remaining budget, schedule, and work to be performed on Sentinel are currently being renegotiated between the FBI and Lockheed Martin. While the FBI does not yet have official estimates, FBI officials have acknowledged that the project will cost more than its latest revised estimate of $451 million and will likely not be completed until 2011.” Thus, after spending hundreds of millions of dollars of taxpayers money, Lockheed Martin and in consequence, the FBI is still struggling to develop Sentinel according to the report. With initial plans of “four overlapping phases, each lasting 12 to 16 months,” the FBI “originally scheduled the fourth and final phase of Sentinel to be completed by December 2009.” The report noted that, although, on “June 19, 2007, the FBI announced that it had fully deployed Phase 1 of Sentinel,” the experience results in a change of strategy and “the FBI and Lockheed Martin adopted an incremental development methodology for the remaining portions of Sentinel that divided Phases 2 through 4 into segments, which were further divided into increments.” The OIG in its latest report cited its previous reports saying, “we expressed concerns about Sentinel’s overall progress, aggressive schedule, increased costs, and inability to satisfy user requirements." "In our most recent report, issued in November 2009, we identified areas associated with the development of Sentinel that warranted continued monitoring, including the migration of case data into Sentinel, the level of user involvement throughout the remainder of Sentinel’s development, and the staffing of the Sentinel Project Management Office (PMO),” the OIG stated. Although the FBI had accepted delivery of Sentinel’s Phase 2 Segment 3, the OIG office noted in its 2009 report that the FBI and Lockheed Martin had encountered considerable challenges in deploying these deliverables, and that the FBI had deferred deployment of some of these deliverables to later stages of the Sentinel project. “On March 3, 2010, because of significant issues regarding Phase 2 Segment 4’s usability, performance, and quality delivered by Lockheed Martin, the FBI issued a partial stop-work order to Lockheed Martin for portions of Phase 3 and all of Phase 4,” the report found. The report expressed concerns over the “conditionally accepted delivery of Phase 2 Segment 4 in December 2009,” by the FBI, “knowing that Sentinel had serious performance and usability issues and after receiving overwhelmingly negative user feedback during testing.” “Moreover, the FBI spent an additional $780,000 of discretionary operations and maintenance funds to correct Phase 2 defects after it accepted the product as delivered. Now the FBI does not have official cost or schedule estimates for completing Sentinel,” the report noted. The OIG further stated, “FBI officials have stated that in order to meet any increased funding requirements, the FBI plans to request congressional approval to redistribute funds from other FBI information technology programs to Sentinel.” The report detailed “additional areas of major concern,” as data migration, defect report prioritization, program reporting, Sentinel PMO staffing and Sentinel user help. The report warned, “After more than 3 years and $334 million expended on the development and maintenance of Sentinel, the cost to Sentinel is rising, the completion of Sentinel has been repeatedly delayed, and the FBI does not have a current schedule or cost estimate for completing the project.” The report asked the FBI to “determine where its processes failed when it conditionally accepted Phase 2,” expressing concerns “with the FBI’s ability to complete the challenges that Sentinel’s future will likely bring, such as data migration and user acceptance.” The OIG report concluded saying, “As a result of our ongoing review of the Sentinel project, we have significant concerns with the rate and cost at which Sentinel’s development is progressing. The FBI will require significant additional time and funding to address these issues.” Copyright © 2003 - 2010 AHN - All rights reserved.Redistribution, republication. syndication, rewriting or broadcast is prohibited without the prior written consent of AHN.License AHN news for your website, business, digital signage network or publication. 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