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Yahoo! My Yahoo! Mail More Yahoo! Services Account Options New User? Sign Up Sign In Help Yahoo! Search web search ADVERTISEMENT Home Singapore Asia Pacific World Business Entertainment Sports Technology Apple to issue patch for iPhone 4 antenna woes AFP - Saturday, July 3 Send IM Story Print Apple to issue patch for iPhone 4 antenna woes Slideshow: Full Photo Coverage: Internet Portals & Search Engines SAN FRANCISCO (AFP) - – Apple said Friday it was "stunned" that its iPhone 4 used erroneous formulas to calculate signal strength, and promised to issue a free software patch to resolve the issue that has already triggered lawsuits. In a letter directed to users of the latest iPhone model, the company said the signal drop was likely exaggerated because its formula was "completely wrong," displaying four or five bars in areas with a very weak signal. It also reminded user they could return their smartphones within 30 days of purchase for a full refund. Apple shot down users and outside engineers who said the signal problems were due to faults in its new antenna system, which is incorporated in the casing. Some complained that cupping the smartphones, which launched a week ago with blockbuster sales, in a way that covers the lower left corner strangles telecom service signal strength. But Apple said users' "big drop in bars is because their high bars were never real in the first place." The company said the incorrect formula was present in the original iPhone -- released in 2007 -- and promised to fix it by conforming to AT&T guidelines for signal strength display through a free software patch that would be issued within a few weeks. The software update will also be available for the iPhone 3GS and iPhone 3G. As part of its antenna system to improve signal strength, the iPhone 4 has silver edging. "Gripping almost any mobile phone in certain ways will reduce its reception by one or more bars," Apple said. It noted that some iPhone 4 users had reported a drop of four or five bars when tightly held in a way that covers a black strip in a corner of the silver edging designed as part of the antenna system to improve signal strength. "This is a far bigger drop than normal, and as a result some have accused the iPhone 4 of having a faulty antenna design," Apple added. "Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong." In many instances, Apple's formula mistakenly displays two more bars than it should for any given signal strength, the company said. The update also make the first three bars slightly taller so they would be easier to see. Apple maintained the iPhone 4's wireless performance remains "the best we have ever shipped." Recommend Send IM Story Print Related Articles The Times starts charging for online content AFP - Saturday, July 3 China hits out at EU modem probe AFP - Saturday, July 3 Apple to issue patch for iPhone 4 antenna woes AFP - Saturday, July 3 US-TECH Summary Reuters - Saturday, July 3 Obama announces broadband grants to spur jobs Reuters - Saturday, July 3 News Search Top Stories World's biggest cake melting in Paris heatwave Falling unemployment fails to quell US recovery fears Russian cargo ship fails to dock with ISS Petraeus arrives in Afghanistan as Taliban attack kills five 3 Russian spy suspects due in US court More Top Stories » Related Full Coverage Internet Portals & Search EnginesLatest development in the online world All Full Coverage » ADVERTISEMENT Most Popular Most Viewed Most Recommended Who's right - the dolphin or the octopus? From boy to man: Cuba's Elian gives thanks 10 years later Lady Gaga leads race to get 10 million on Facebook Falling unemployment fails to quell US recovery fears Naomi Campbell to testify at war crimes court More Most Viewed » Amputee cat gets bionic legs Aussie men shoot each other in buttocks 'to see if it hurts' Fans gather for Michael Jackson death anniversary Disgraced millionaire lobbyist takes pizza job More Most Recommended » Elsewhere on Yahoo! Financial news on Yahoo! Finance Stars and latest movies Best travel destinations More on Yahoo! News Home Singapore Asia Pacific World Business Entertainment Sports Technology Subscribe to our news feeds Top StoriesMy Yahoo!RSS » More news feeds | What are news feeds? Also on Yahoo Answers Groups Mail Messenger Mobile Travel Finance Movies Sports Games » All Yahoo! Services Site Highlights Singapore Full Coverage Most Popular Asia Entertainment Photos World Cup 2010 Copyright © 2010 Yahoo! Southeast Asia Pte. Ltd. (Co. Reg. No. 199700735D). All Rights Reserved. Terms of Service | Privacy Policy | Community | Intellectual Property Rights Policy | Help

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