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Yahoo! My Yahoo! Mail Yahoo! Search Search: Sign InNew User? Sign Up News Home - Help Navigation Primary Navigation Home Singapore Asia Pacific World Business Entertainment Sports Technology Top Stories Most Popular Secondary Navigation Search Search: Nokia apologises for hitches with new online store AFP - Thursday, May 28 HELSINKI (AFP) - - Mobile phone maker Nokia apologised to customers Wednesday after shoppers at its new online store Ovi complained of slow download speeds and problems installing programmes onto their handsets. ADVERTISEMENT The company on Tuesday launched its virtual Ovi Store, where users can download games, videos and other applications on their mobile phones. The store is available in five languages, including English, Spanish and Russian. Many users have left comments on the Ovi Store blog, expressing their disappointment because the website was too slow and they could not install applications on their mobile phone. "We have apologised to users on the blog and we encourage people to carry on giving us feedback as we develop the service better," Nokia spokesman Andrew Flowers told AFP. "We have added server capacity to improve the speed of service," he added. Flowers declined to comment whether Nokia had been unprepared for the heavy traffic on Ovi Store. Nokia chief executive Olli-Pekka Kallasvuo has said the company plans to increase the amount of services offered for mobile phone users as it is seen as a way to stay ahead of aggressive new competitors such as Google, Apple and RIM, which makes the popular Blackberry handsets. Ovi, which means "door" in Finnish, is seen as Nokia's attempt to compete with Apple, which launched its rival AppStore for iPhone users last July. "In the first 24 hours of the Ovi Store opening we had registered users from 131 countries; this really speaks about the scale and reach of the Ovi Store," Flowers said. He also said the number of Ovi Store compatible devices had been increased to more than 60 from around 50. The global financial crisis has hit Nokia's earnings as consumers have cut back on buying handsets and it has launched massive cost and job cuts around the world. Net profits at the Finnish company dropped 90 percent in the first quarter of 2009 to 122 million euros (160 million dollars). Email Story IM Story Printable View Blog This Sign in to recommend this article » 0 users recommend Related Articles: Personal Technology Nokia apologises for hitches with new online storeAFP - Thursday, May 28 All your movies on a single DVD: studyAFP - Thursday, May 21 IEA urges more energy-efficient gadgetsAFP - Thursday, May 14 Hong Kong man jailed for copying star's sex photosAP - Thursday, May 14 Related Articles: Technology 'New arms race' taking shape in cyberspace: Van LoanAFP - Thursday, May 28 Global newspaper sales inched up in 2008: industry bodyAFP - Thursday, May 28 Putin urges innovation to revive RussiaAFP - Thursday, May 28 Russian firm invests $200m in FacebookAFP - Thursday, May 28 'Sexting' no worse than spin-the-bottle: studyAFP - Wednesday, May 27 Enlarge Photo Nokia's Chief Executive Officer Olli-Pekka Kallasvuo addresses a press conference for online store Ovi in central London in 2007. Nokia apologised to customers Wednesday after shoppers at its new online store Ovi complained of slow download speeds and problems installing programmes onto their handsets. Related Photos Slideshow Full Photo Coverage: Personal Technology Related Full Coverage Personal Technology Mobile phones & personal gadgets All Full Coverage Most Popular – Technology Viewed Canada's governor eats raw seal heart NZealand zookeeper killed by white tiger: police Climate change: World's destiny at stake Medvedev scolds officials for gloomy forecasts Vitamin D boosts brain power in middle-aged men View Complete List » Search: Home Singapore Asia Pacific World Business Entertainment Sports Technology Top Stories Most Popular Copyright © 2009 Yahoo! Southeast Asia Pte Ltd. (Co. Reg. No. 199700735D). All Rights Reserved. Privacy Policy - Terms of Service - Community - Intellectual Property Rights Policy - Help

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